Flipkart’s Black, Swiggy’s One BLCK and Zomato’s VIP Mode–either requiring subscriptions or additional payments–promise priority support and direct access to human agents. For other users, chatbots...
Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian...
Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian...