{"id":407200,"date":"2025-10-06T05:21:41","date_gmt":"2025-10-05T23:51:41","guid":{"rendered":"https:\/\/dripp.zone\/news\/discord-user-data-leaked-after-breach-at-customer-service-partner-heres-what-was-exposed-crypto-news\/"},"modified":"2025-10-06T05:32:31","modified_gmt":"2025-10-06T00:02:31","slug":"discord-user-data-leaked-after-breach-at-customer-service-partner-heres-what-was-exposed-crypto-news","status":"publish","type":"post","link":"https:\/\/dripp.zone\/news\/discord-user-data-leaked-after-breach-at-customer-service-partner-heres-what-was-exposed-crypto-news\/","title":{"rendered":"Discord user data leaked after breach at customer service partner: Here’s what was exposed – Crypto News"},"content":{"rendered":"

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Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free text, voice, and video messages in private chats or through private communities called ‘servers’.<\/p>\n<\/div>\n

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\u200bDiscord confirmed that the hack impacted a \u2018limited number\u2019 of users who had communicated with the company’s customer support team. The hackers did not directly access Discord but got the data via one of the company’s third-party customer service providers.<\/p>\n<\/div>\n

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\u200bThe platform says that the hack was conducted in order to gain access to user data and extort a financial ransom from Discord.<\/p>\n<\/div>\n

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\u200b\u201cRecently, we discovered an incident where an unauthorized party compromised one of Discord\u2019s third-party customer service providers. The unauthorized party then gained access to information from a limited number of users who had contacted Discord through our Customer Support and\/or Trust & Safety teams,\u201d Discord said in the blog post.<\/p>\n<\/div>\n

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\u200b\u201cAs soon as we became aware of this attack, we took immediate steps to address the situation. This included revoking the customer support provider\u2019s access to our ticketing system, launching an internal investigation, engaging a leading computer forensics firm to support our investigation and remediation efforts, and engaging law enforcement,\u201d the company added.<\/p>\n<\/div>\n

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\u200bWhat data was compromised by the Discord hack?<\/h2>\n

\u200bDiscord<\/a> says the impacted data was related to the customer service system, which could include: Name, Discord username, email, and other contact details if provided to Discord customer support.<\/p>\n<\/div>\n

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\u200bMoreover, \u2018limited billing information\u2019 like payment type, the last four digits of the user’s credit card, and purchase history, along with the user’s IP address, messages with customer service agents, and limited corporate data like training material and internal presentations may also have been compromised.<\/p>\n<\/div>\n

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\u200bThe company also notes that hackers may also have \u201cgained access to a small number of government-ID images (e.g., driver\u2019s license, passport) from users who had appealed an age determination.\u201d<\/p>\n<\/div>\n

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\u200bDiscord assures users that their full credit card numbers and CVV, password, authentication data, and messages or activity on Discord beyond what may have been discussed with customer support are secure.<\/p>\n<\/div>\n

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\u200bThe company says it has notified the relevant data protection authorities and proactively engaged with law enforcement to investigate the attack. It has also begun sending emails to the affected users to notify them about the attack.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free text, voice, and video messages in private chats or through private communities called ‘servers’. \u200bDiscord confirmed that the hack impacted a \u2018limited number\u2019 of users […]<\/p>\n","protected":false},"author":2,"featured_media":407203,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[188,183,185,186,3975,41498,41497,41501,41500,41499,187,184,189,150,182,190],"class_list":["post-407200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-blockchain-tech","tag-blockchain-technology","tag-crypto-technology","tag-cryptocurrency-technology","tag-discord","tag-discord-bot","tag-discord-data-breach","tag-discord-leak","tag-discord-news","tag-discord-web","tag-metaverse-technology","tag-nft-technology","tag-soul-bound-token","tag-tech","tag-technology","tag-token-technology"],"_links":{"self":[{"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/posts\/407200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/comments?post=407200"}],"version-history":[{"count":1,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/posts\/407200\/revisions"}],"predecessor-version":[{"id":407204,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/posts\/407200\/revisions\/407204"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/media\/407203"}],"wp:attachment":[{"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/media?parent=407200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/categories?post=407200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dripp.zone\/news\/wp-json\/wp\/v2\/tags?post=407200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}