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India\u2019s National Payments Corporation of India (NPCI) and fintech firm Razorpay have partnered with Microsoft-backed OpenAI to launch a pilot project that enables users to make payments on ChatGPT using the country\u2019s Unified Payments Interface (UPI). Announced on Thursday, the initiative aims to test how artificial intelligence can handle real payments, who will use it first, where it will operate, and how safely it can complete transactions through conversational AI.<\/p>\n<\/div>\n
Interestingly, the pilot introduces agentic AI<\/i><\/a>, artificial intelligence that can perform tasks with minimal human help. With this system, users can chat, explore products, and complete purchases directly within ChatGPT.<\/p>\n<\/div>\n \u201cAgentic payments are the next big step in AI innovation,\u201d said Harshil Mathur, CEO of Razorpay<\/a>. \u201cWe\u2019re turning AI assistants from simple discovery tools into full shopping companions.\u201d<\/p>\n<\/div>\n The service runs on UPI\u2019s latest Reserve Pay<\/i> feature, which lets users reserve funds for specific merchants before completing a purchase, adding an extra layer of safety.<\/p>\n<\/div>\n Axis Bank and Airtel Payments Bank are the official banking partners for the pilot, while Tata-owned Bigbasket is one of the first e-commerce platforms to allow shopping through ChatGPT.<\/a><\/p>\n<\/div>\n Oliver Jay, OpenAI\u2019s Managing Director for International Strategy, said the company was \u201cexcited to work with NPCI and explore how AI can combine with one of the world\u2019s most trusted real-time payment systems.\u201d<\/p>\n<\/div>\n The pilot will study how AI-driven UPI payments can expand to more sectors in a secure, user-controlled way.<\/p>\n<\/div>\nBacked by UPI\u2019s new \u2018Reserve Pay\u2019<\/strong><\/h2>\n
India\u2019s growing AI payments race<\/strong><\/h2>\n